How Privacy Policy Covers Wallet Records
Our Privacy Policy covers the account details you provide, the device and browser signals created when you sign in, and records linked to account actions. When you use DANA, OVO, GoPay or QRIS, we may retain transaction references so we can match a payment status to
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your account and investigate a receipt question. A bank transfer or virtual account may create additional reference data from the selected rail, including a bank name such as BCA, BRI, Mandiri or BNI. We use these records for account access, payment checking, security review and required
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operational retention. We do not describe access as universal: eligibility depends on local law and the policy applies where local law permits. Your request should identify the account detail or transaction reference concerned, without sending a password or one-time verification code.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.